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|Hey T-Mobile, this sure looks like a ‘ridiculous’ fee increase|
Added: 25.05.2017 0:24 | 0 views | 0 comments
T-Mobile CEO John Legere has by calling out other companies on their bullshit. The magenta-colored Twitterphile delights in video rants slamming AT&T and Verizon for deceptive billing practices, "line access fees," and "activation fees" that do nothing but pad the bottom line.
Legere has a great point: badly-named fees are anti-consumer, terrible for your company's image, and awful for the wireless industry as a whole. So why exactly is T-Mobile the catchily-named "Regulatory Programs & Telco Recovery Fee" on some of its most popular accounts?
In an advisory message prominently , the company writes "Beginning 6/10/2017, the Regulatory Programs & Telco Recovery Fee is increasing from $2.71 to $3.18 for voice lines, and from $0.98 to $1.16 for data lines. This increase applies to the Telco Recovery portion of the Fee."
In case you're wondering exactly what Telco Recovery is and why you'd pay $3.18 per month for it, T-Mobile explains:
This is not a government tax, rather a fee collected and retained by T-Mobile to help recover certain costs we have already incurred and continue to incur. It includes: 1) Funding and complying with government mandates, programs and obligations, like E911 or local number portability ($0.60 of the total charge for voice lines and $0.15 for data only lines), and 2) Charges imposed on T-Mobile by other carriers for the delivery of calls from our customers to theirs, and by third parties for certain network facilities and services we purchase to provide you with service
Let's be clear here: T-Mobile is a wireless carrier. Its entire business model is to build a wireless network, then charge people for access to that network -- or, as T-Mobile puts it, "recover certain costs we have already incurred and continue to incur." Everything T-Mobile describes in its fee -- complying with government regulations and dealing with other telecoms companies -- is the same crap you're paying it for every month. Last time I checked, McDonalds doesn't charge you a separate two cents in "Government-mandated food safety compliance fee" every time you buy a hamburger, so there's no reason for T-Mobile to pull that here.
What makes it worse is that T-Mobile clearly knows this. On the flagship One plan, which includes unlimited* talk, text and data for a set price per month, all taxes and fees are included in the price, as they should be.
Raising shady fees like this reeks of a slippery business move from T-Mobile: it has hundreds of thousands of subscribers stuck on the old Simple Choice plans, which costs a little less than the One Plan, but also has a little less data. If T-Mobile can "nudge" customers off the Simple Choice plan and onto the One plan, it will ultimately be making more money, even if those customers do use more data.
It's clear from T-Mobile's financial reports every month that it knows what it has to do. T-Mobile's doing a fantastic job of investing heavily in new spectrum and new technology to build a killer wireless network. But the money to build networks isn't free, and it needs to keep slowly growing revenue and shifting customers onto more expensive One plans to keep investors happy.
That all makes sense. I just wish it wouldn't do it by pulling the same tricks that it's spent years roasting Verizon and AT&T for.
, John Legend
|Best Dressed at Billboard Music Awards 2017: Vanessa Hudgens, John Legend & More!|
Added: 22.05.2017 0:53 | 0 views | 0 comments
The 2017 Billboard Music Awards is another opportunity for celebs to think outside the fashion box.
Like the Grammys, red carpets graced by musical artist after musical artist tend to see...
|Kim Zolciak-Biermann and Family Meet John Legend and Chrissy Teigen After Oral Sex Offer Joke|
Added: 20.05.2017 20:48 | 0 views | 0 comments
Well, this outcome didn't suck.
Earlier this month, Kim Zolciak-Biermann tweeted to Chrissy Teigen that her husband John Legend was coming to perform in Atlanta and that her...
|Chrissy Teigen Gets a Tramp Stamp Tattoo in Response to John Legend Dancing With a Fan|
Added: 14.05.2017 1:51 | 1 views | 0 comments
It's payback time.
Chrissy Teigen took to Snapchat to reveal just what happens when John Legend gets a little too close for comfort with a fan. (Spoiler alert: It's so...
|John Legend to provide prisoners with business investment|
Added: 11.05.2017 15:45 | 1 views | 0 comments
John Legend is stepping up his efforts to help America's prison population.
|Chrissy Teigen and John Legend Reenact Spider-Man Kiss on Lip Sync Battle as Zendaya Tackles Bruno Mars|
Added: 07.05.2017 20:45 | 1 views | 0 comments
They can make as many Spider-Man movies they want; no scene will beat that kiss.
So that's probably why Chrissy Teigen and John Legend reenacted the iconic upside-down make-out scene...
|John Legend meets with Louisiana lawmakers to discuss criminal reform|
Added: 04.05.2017 22:45 | 1 views | 0 comments
The singer was honoured for his activism in Massachusetts on Tuesday (02May17).
|Kim Zolciak-Biermann Jokingly Offers Oral Sex to Meet John Legend: Here's How Chrissy Teigen Responded|
Added: 04.05.2017 13:09 | 1 views | 0 comments
Kim Zolciak-Biermann really wants to meet John Legend.
The Don't Be Tardy reality star took to Twitter Wednesday night to make a special request to the musician's leading lady,...
|John Legend: Trump proved me right, he's a 'terrible President'|
Added: 04.05.2017 7:32 | 1 views | 0 comments
More than 100 days into Donald Trump's presidency, singer-songwriter John Legend said the President was unfit for office.
|John Legend to receive social justice award|
Added: 01.05.2017 11:45 | 6 views | 0 comments
John Legend is to receive the Salem Advocate for Social Justice Award on Tuesday (02May17).
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